Managed Services

All’s well that’s managed well.

As the volume, variety and veracity of data increases, you need a reliable partner to administer and suitably manage your data. Our seasoned system administrators deliver round-the-clock monitoring and maintenance for all your environments.

You can choose how you want your data managed – dedicated, on-call or any combination of the two either 8×5, 16×5 or 24×7. Lucid provides email based L1/L2 support, customer-configured support desk software or managed services for IBM servers.

The services typically include daily health-checks, installation/upgrades, application of patches, user management, server management, backup/restore activities, in addition to code migrations, and configuration changes.

We perform exceptionally well on our own, or in collaboration with other providers in your environment.